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Facilities Management |
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Facilities Management |
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The British Institute of Facilities Management (BIFM) is a
professional body involved in the growing management discipline of facilities
management. The BIFM specialises in both facilities and general management
theories and practice.
New Syllabus
The BIFM have amended the
syllabus to incorporate the latest skills and expertise required by the
industry. The professional qualification has three routes: Direct Examination,
Higher Education and Professional Competence. This College will be concentrating
on the Direct Examination route.
This is intended for those new to
facilities management and who need to develop their formal knowledge of the
subject. It is also intended for more experienced managers who wish to expand
their knowledge.
In order to obtain the full qualification via this
route candidates need to pass both Parts I and II of the BIFM examinations.
This consists of three modules comprising 20 BIFM competencies (grouped
according to their section headings).
PART 1
MODULE 1
Section A:
UNDERSTANDING BUSINESS ORGANISATIONS
1) Understanding the Structure and
Behaviour of Organisations
2) Understanding Business and Organisational
Strategy
3) Developing FM Strategy
Section B: MANAGING PEOPLE
4) People
Management
5) Communication
6) Working with Suppliers and
Specialists
MODULE 2
Section A: MANAGING PREMISES
7) Property Portfolio
Management
8) Understanding Building Design
9) Building Fabric
Maintenance
Section B: MANAGING RESOURCES
16) Procurement
17) Risk
Management
18) Financial Management
19) Quality Management
20)
Information Management
MODULE 3
Section A : MANAGING SERVICES
10)
Managing Building Services
11) Managing Support Services
12) Project
Management
13) Managing Customer Services
Section B: MANAGING THE WORKING
ENVIRONMENT
14) Environmental Issues
15) Space Management
Each module
will be examined by a 3-hour paper. Module 3 will be a case study paper.
STUDY TIME
It is recommended that students put in substantial
amount of private study time in order to be successful.
NOTE : All Students
must register with :
British Institute of Facilities Management
67 High
Street
Saffron Walden
Essex
CB10 7AA Telephone : (01799)
508606
http://www.bifm.org.uk/ Please apply to BIFM at their address quoted
above for membership details and a full information pack.
Each module will
be examined by a 3 hour paper. Module 3 will be a case study paper.
This
course is run on an evening basis.
Entry Qualifications
At least
5 GCSEs or their equivalent including English and Maths.
At least 1 GCE
A level or equivalent.
Candidates without formal qualifications must
have at least one years relevant Facilities Management work experience.
Candidates over the age of 25 can gain exceptional entry as mature students.
Syllabus
MODULE 1 Understanding Business Organisations Managing
People Start date 26.9.05 17.10.05 Finish date 10.10.05 14.11.05 Revision
session 21.11.05 21.11.05 MODULE 2 Managing Premises Managing Resources MODULE 3
Managing Services Managing the Work Environment 9.01.06 30.01.06 20.03.06
8.05.06 23.1.06 13.3.06 1.5.06 22.5.06 Final Revision sessions 29.05.06 29.05.06
Classes will be held on one evening per week from 6.00 9.00 p.m. according to
the following weekly planner. Study Time: Actual basis of study time is
dependent upon existing knowledge and experience of the topics. Fees for the
Course BIFM Course comprising 3 Modules for a total of 30 sessions. Basic cost
of tuition: £1485.00 (£1263.83 + VAT) Additional costs: BIFM Application Fee:
(student) £ 26.00 BIFM Subscription £ 24.00 BIFM Part1 Examination fees £ 241.00
BIFM Fees are subject to change. Please contact the Institute for full details.
Each module will be examined by a 3-hour paper. Module 3 will be a case study
paper. STUDY TIME It is recommended that students put in substantial amount of
private study time in order to be successful. NOTE : All Students must register
with : British Institute of Facilities Management 67 High Street Saffron Walden
Essex CB10 7AA Telephone : (01799) 508606 www.bifm.org.uk Please apply to BIFM
at their address quoted above for membership details and a full information
pack. Each module will be examined by a 3 hour paper. Module 3 will be a case
study paper.
TIMETABLE
Classes will be held one evening per week from
6.00 - 9.00pm according to the following weekly planner. First Term : 26
September 2005 28 November 2005 (MODULE 1) Monday Week 1 26 Sep Week 2 3 Oct
Week 3 10 Oct Week 4 17 Oct Week 5 24 Oct Week 6 31 Oct Week 7 7 Nov Week 8 14
Nov Week 9 21 Nov Week 10 28 Nov Tuition Time : 10 sessions / 30hrs Additional
private study time recommended 10.3 hours per week = 93Hours Total tuition
time/private study=120 hrs Second Term : 9 January 2006 13 March 2006 (MODULE
2) Monday Week 11 9 Jan Week 12 16 Jan Week 13 23 Jan Week 14 30 Jan Week 15 6
Feb Week 16 ½ term Week 17 20 Feb Week 18 27 Feb Week 19 6 Mar Week 20 13 Mar
Tuition Time : 10 sessions / 30hrs Additional private study time recommended 10
hours per week = 100 Hours Total tuition time/private study=130 hrs Third Term :
22 March 2006 1 June 2006 (MODULE 3) Monday Week 21 20 Mar Week 22 27 Mar Week
23 3 Apr Week 24 10 Apr Week 25 EASTER Week 26 24 Apr Week 27 B/H 4 May
(Thursday) Week 28 8 May Week 29 15 May Week 30 22 May 1 June (Thursday) Week 31
B/H Tuition Time : 10 sessions / 30hrs Additional private study time recommended
8 hours per week = 80 Hours Total tuition time/private study=110 hrs NOTE : The
above schedule of dates will be subject to change, based on the additions to the
proposed new syllabus.
Recommended textbooks
Module
1
Management Theory and Practice Recommended Text Cole, G.A ISBN: 1858051665,
Letts Educational Ltd Paperback, Pages: 473pp. Published: 01 August 1996
www.waterstones.com Modules 2&3 Total Facilities Management Essential
Reading (2000) Brian Atkin, Adrian Brooks Blackwell Science, 6 Illustrations,
Pages: 192 Paperback ISBN: 0-632-05471-9 Published: February 2000
www.blackwell-science.com Module 2 Facilities Management and the Business of
Space Essential Reading By Wes McGregor and Danny Shien-Shen Then Published by:
Butterworth Heinemann ISBN: 0470381 Price: £35.00 www.bh.com
PART
1
MODULE 1
SECTION A: UNDERSTANDING BUSINESS ORGANISATION
1.
Understanding the Structure and Behaviour of Organisations.
1.1 Understand
the ways in which organisations are structured.
1.2 Understand how
organisations operate.
1.3 Understand the decision-making process within
organisations.
1.4 Identify and understand company culture.
1.5
Understand the business life cycle from start-up to maturity.
1.6 Understand
the concept of continuous improvement.
1.7 Understand the management of
change.
2. Understanding Business & Organisational Strategy.
2.1.
Understand the way organisations develop and implement strategy.
2.2
Understand how strategy is developed for functions within an organisation.
2.3 Understand business planning.
2.4 Understand the principles of
objective setting.
2.5 Understand the principles of performance measurement.
2.6 Understand the importance of scenario planning.
3. Developing FM
Strategy.
3.1. Develop and implement FM strategy.
3.2. Understand the
relationship between core business and FM strategies.
3.3. Modify
organisational structure to reflect FM strategy.
3.4. Review, evaluate and
modify the FM strategy.
3.5. Keep up to date with new developments in the FM
industry.
SECTION B: MANAGING PEOPLE
4. People Management.
4.1
Understand and implement resource planning.
4.2. Select and recruit
appropriate people.
4.3. Train and develop staff.
4.4. Motivate, reward
and retain staff.
4.5. Manage and lead staff.
4.6. Manage and monitor
staff performance.
4.7. Manage dismissal, resignation, redundancy and
retirement.
4.8. Introduce new ways of working.
4.9. Keep abreast if
current employee legislation.
5. Communication
5.1 Understand the
benefits of good communication.
5.2 Demonstrate good written communication
skills.
5.3 Demonstrate good presentation skills.
5.4 Demonstrate good
listening skills.
5.5 Understand group dynamics.
5.6 Set a strategy and
objective for negotiation.
5.7 Negotiate effectively individually and in a
team.
5.8 Minimise risk, maximise benefit.
5.9 Successfully manage
complex negotiations.
6. Working with Suppliers and Specialists
6.1
Understand the roles of specialist in the FM industry.
6.2 Build and manage
multi-discipline teams.
6.3 Select and appoint suppliers and specialists.
6.4 Manage and monitor supplier performance.
6.5 Keep up to date with
new ideas for supplier relationships.
6.6 Manage the closedown of supplier
relationships.
MODULE 2
SECTION A: MANAGING PREMISES
7.
Property Portfolio Management.
7.1 Understand the property industry.
7.2
Develop and implement a property portfolio strategy.
7.3 Manage the property
portfolio to meet business needs.
7.4 Understand and manage property costs.
7.5 Keep abreast of property legislation.
7.6 Set up and manage the
property.
8. Understanding Building Design.
8.1 Understand building
types and uses.
8.2 Understand structure and its effect on building use.
8.3 Understand building services and their effect on building use.
8.4
Keep abreast of the legislation affecting buildings.
9. Building Fabric
Maintenance.
9.1. Understand the maintenance implications of building
structures.
9.2. Develop a fabric maintenance strategy.
9.3. Develop and
manage fabric maintenance programme.
9.4 Deliver an effective fabric
maintenance service.
MODULE 3
SECTION A: MANAGING SERVICES
10.
Managing Building Services
10.1 Understanding building services.
10.2
Develop a maintenance strategy for building services.
10.3 Develop and
manage services maintenance programmes.
10.4 Deliver effective building
services maintenance.
10.5 Understand building management systems.
10.6
Understand energy management.
10.7 Keep abreast of legislation applicable to
building services.
11. Managing Support Services.
11.1 Understand the
full range of FM support Services.
11.2 Develop a strategy for support
service provision.
11.3 Manage support services.
11.4 Keep abreast of
legislation applicable to support services.
12. Project Management.
12.1
Understand the role of the project manager.
12.2 Understand common FM
projects.
12.3 Develop project briefs.
12.4 Develop, manage and monitor
project programmes.
12.5 Manage project budgets.
12.6 Assemble and
manage project teams.
12.7 Manage project hand over and closeout.
13.
Managing Customer Services.
13.1 Understand the service culture.
13.2
Deliver a customer focused service.
13.3 Assess customer requirements and
satisfaction levels.
13.3 Develop and manage service level agreements..
13.4 Understand the importance of soft issues.
SECTION B: MANAGING THE
WORKING ENVIRONMENT
14. Environmental Issues.
14.1 Develop and manage a
policy to project the environment.
14.2 Understand environment impact.
14.3 Manage and control, recycling and disposal of waste.
14.4 Keep
abreast of environmental legislation and guidelines.
15. Space Management.
15.1 Develop a strategy for space allocation.
15.2 Understand the impact
of structure and services on space use.
15.3 Prepare briefs for space
layouts.
15.4 Programme and manage changes in accommodation.
15.5 Keep
abreast of new developments in space use.
15.6 Keep abreast of legislation,
which impacts on space use.
SECTION C: MANAGING RESOURCES
16.
Procurement
16.1 Develop a purchasing strategy for goods and services.
16.2 Understand contract types.
16.3 Develop standard specifications for
goods and services.
16.4 Develop and use standard terms and conditions.
16.5 Evaluate and compare cost models.
16.6 Keep abreast of contract
legislation and practice.
17 Risk Management
17.1 Understand and apply
risk management techniques.
17.2 Carry out risk analysis.
17.3 Manage
and reduce risk.
17.4 Understand and apply risk transfer.
17.5 Develop a
business contingency plan.
18 Financial Management
18.1 Understand
financial systems and processes.
18.2 Manage capital and revenue budget.
18.3 Manage cash-flow.
18.4 Understand VAT and tax implications on FM
activities.
18.5 Prepare financial cases.
19 Quality Management
19.1
Understand the principles of quality strategy, assurance and control.
19.2
Apply quality management principles to initiate improvements.
19.3 Design
and manage quality systems and procedures.
19.4 Understand quality standards
and accreditation schemes.
20 Information Management
20.1 Collect and
analyse data..
20.2 Use information effectively.
20.3 Manage information
flow.
20.4 Keep abreast of new developments in IT.
20.5 Understand the
applications and benefits of IT.
20.6 Successfully implement IT systems.
20.7 Keep abreast of the legislation, which applies, to IT.
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